Is Rugs.com legit? Before finding out this it is necessary to know for what it is used… and what is Rugs.com offering and where did this originate from. Let’s see if Rugs.com is legit or not and if it is a scam or if people can use it without any doubts and should not have any misconceptions about it.
Rugs.com is a website which has been functional since 1996 and has been winning the trust of people for the last 28 years. It offers various house decoration products including rugs of different styles and sizes as well as table runners and other items which are used for house decoration. It is an online retailer which is popular for its rugs as well as its quality. And the official website also offers the best discounts the manufacturers can offer to the buyers.
Thus getting so many things and offers at one place raises a doubt in one’s mind that can it be true or is it a scam, to know the truth behind Rugs.com read the article further and you will discover the truth about it.
What is Rugs.com?
Rugs.com is basically based in Fort Mill, South Carolina, it is an e-commerce website which offers home furnishing materials. The company offers a huge collection of rugs and other floor mats or coverings as well as table runners and ships all over the United States.
They offer a variety which includes casual rugs to the heavy Persian rugs and also offers many patio rugs enhancing the beauty of the exposed places of your house. Rugs.com has specialised in making rugs of all kinds for targeting customers with different budgets. The website is capable of providing a personalised experience for each user as per their demands. The website enables you to customize your search and find the perfect article for your house.
Key Takeaways about Rugs.com
- Rugs.com is a trusted e-commerce website for buying items like rugs of all kinds, table runners, and other decorative pieces for your home.
- It is trusted by many customers as the website has got numerous positive reviews about its quality and budgeted items.
- Rugs.com has gained a rating of A+ from BBB (Better Business Bureau) which confirms its legitimacy.
- Rugs.com is quite active in resolving the issues some of its customers face with the products. Thus customer experience of the company is quite good.
- Rugs.com has a maximum number of positive reviews on different websites regarding its wide range of products, fast deliveries and customer services.
- Rugs.com offers free shipping and free returns on maximum of its products which make it customer friendly.
Is Rugs.com Legit?
Yes, Rugs.com is a legit and reliable website. It can be specified as the website has been reviewed by many on different websites and it has received a maximum number of positive reviews regarding its quality, services, customer service, and other factors which are considered by anyone who is ordering anything from an e-commerce website.
Rugs.com is a premier flooring retailer, specializing in a wide array of rugs and carpets. They boast a large warehouse that stocks thousands of products, ranging from budget-friendly polypropylene mats to luxurious, hand-knotted Persian rugs valued at thousands of dollars. The presence of a warehouse enables the company to swiftly process and dispatch orders.
They are known for offering 2-day delivery for many products, with the option of overnight shipping available as well. Customers can easily browse their diverse selection by filtering options such as room type, color, size, or simply by exploring images to find something that stands out. Additionally, Rugs.com features Lightning Deals, showcases new arrivals, and highlights a special collection of outdoor rugs.
Thus it can be stated that Rugs.com is legit and offers genuine offers with the best quality rugs and other items as per the customer reviews on different websites.
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Who is Rugs.com for?
Rugs.com is the go-to destination for those with a keen eye for design, whether they have a clear vision or are seeking inspiration. With an extensive variety of colors, patterns, and sizes, Rugs.com appeals to style-conscious individuals aiming to personalize their living spaces.
The site is ideal for those on the hunt for something specific or for those who enjoy perusing a vast selection of options. From budget-friendly doormats to lavish, statement area rugs for the living room, Rugs.com offers choices for every preference and every home.
This online marketplace is proud to present a wide assortment of rugs, accessible to a diverse customer base. While Rugs.com does feature some high-end options, many of their rugs are priced competitively, offering style and customization without breaking the bank.
Bargain hunters will be thrilled with the site’s dedicated sales section, making it simple to locate deals. This makes Rugs.com especially appealing to young adults outfitting their first homes on a budget.
Online shopping enthusiasts will appreciate the ease of browsing and ordering on Rugs.com. The company focuses on customer convenience, promising quick order fulfillment, free shipping, and no return fees. They also offer round-the-clock phone and email support to assist customers at every step, from browsing to buying.
Is Rugs.com Worth the Money You Spend?
If you’re in the market for a new rug and prefer online shopping, Rugs.com is a fantastic choice! This retailer recognizes that today’s shoppers want home furnishings that reflect their unique style and meet the needs of their households.
Rugs.com offers an impressive array of rugs that cater to various tastes and preferences, all while ensuring a seamless online shopping experience. It’s no wonder customers find their website user-friendly and easy to order from. Whether you’re a traditional shopper seeking a classic runner for your hallway or a tech-savvy college student in search of trendy dorm decor, Rugs.com has you covered with its excellent user interface.
The company has earned customer trust by providing a selection of attractive, high-quality rugs at competitive prices. Buyers consistently report positive experiences, highlighting the brand’s commitment to free shipping and hassle-free returns.
Additionally, their sales section is a boon for budget-conscious families looking for quality rugs at great prices.
From timeless, oversized floral or Persian designs to bold, contemporary graphic patterns in unique shapes like octagons, Rugs.com is an outstanding option for anyone on the lookout for a gorgeous new rug.
Trustworthiness of Rugs.com
To evaluate the reliability of Rugs.com, it’s crucial to look at key aspects like product quality, customer service, and business ethics. Analyzing customer reviews and ratings helps us specify if Rugs.com is a trustworthy online store.
Product Quality: Customers consistently commend the high quality of rugs from Rugs.com. The positive feedback highlights customer satisfaction with the rugs’ durability, design, and craftsmanship, suggesting Rugs.com’s commitment to delivering top-notch products.
Customer Service: Rugs.com’s customer service also plays a significant role in its trustworthiness. Reviewers frequently mention the company’s prompt, helpful service. The customer service team at Rugs.com is known for their responsiveness and efficiency in handling queries and concerns, indicating a strong focus on customer satisfaction.
Business Practices: Rugs.com has earned trust through clear, reliable business operations. The company’s free shipping and 30-day free return policy reflect its dedication to customer convenience. Additionally, Rugs.com’s active response to customer feedback and resolution of any issues underline its commitment to maintaining high standards in business practices, reinforcing its credibility as an online retailer.
Common Positive Experiences of Customer with Rugs.com
Rugs.com has received a plethora of favorable reviews from customers, reflecting their trust and satisfaction with the site. Here are some notable aspects of the positive feedback:
Outstanding Customer Service: Many customers highlight Rugs.com’s excellent customer service. The staff is often described as prompt, efficient, and knowledgeable, providing helpful assistance for any questions or issues. This exceptional support contributes to a seamless and pleasant shopping experience.
Superior Quality Rugs: A recurring theme in customer feedback is the impressive quality of rugs available at Rugs.com. Shoppers frequently express their satisfaction with rugs that meet both their style preferences and exceed expectations in durability and workmanship. The range includes everything from contemporary designs to classic Persian rugs, all acclaimed for their quality.
Quick Delivery: Speedy delivery is another aspect frequently praised by Rugs.com customers. Many report receiving their orders sooner than expected, enabling them to quickly enjoy their new rugs at home. This prompt delivery service enhances the overall positive experience with Rugs.com.
Thus, Rugs.com has accumulated a series of positive customer reviews, emphasizing excellent service, quality products, and swift delivery. These testimonials reinforce Rugs.com’s reputation as a dependable and respected online retailer for a variety of rug needs.
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Pros and Cons about Rugs.com
- Rugs.com has a wide range of options to offer from size, color shape, and styles to fit in at any place at your home.
- Rugs.com also customises the products for its customers and personalise the products according to their demands.
- Rugs.com offers fast as well as free shipping, as it delivers most orders in 2 day free-delivery.
- Finding the perfect item as per your requirement is quite easy to navigate on the website of Rugs.com.
- The process of placing the order is very easy with Rugs.com.
- The quality might seem to be hampered if the buyers go for cheaper rugs.
User Experience and Reviews
Rugs.com Customer Reviews on Reddit
Review by HappyLady
Experience with a Large Shag Rug
Two years ago, HappyLady purchased a 12’x15’ bright green shag rug from Rugs.com and had a great experience. The rug quality was impressive, although her dogs repeatedly peed on it, indicating a strong attraction to the rug.
Review by Able_Phrase_2940
Issues with Expedited Shipping and Customer Service
One year ago, Able_Phrase_2940 faced disappointments with Rugs.com’s expedited shipping and customer service. Despite ordering for two-day shipping, the rug didn’t arrive as expected, and interactions with customer service were unsatisfactory, with rude responses and no refund offered for the delayed service.
Review by okiedokieKay
Budget-Friendly but Thin Rugs
Two years ago, okiedokieKay highlighted the budget-friendly aspect of Rugs.com. The rugs are durable but thin and tightly woven, offering little comfort or padding. Comparing them to a more expensive Pier 1 rug, okiedokieKay noted the Pier 1 rug was thicker and softer but less durable and more maintenance-intensive.Review by small5719
Positive Ordering and Delivery Experience
Two years ago, small5719 had a great experience ordering from Rugs.com. The delivery was timely, and the product matched the online image. They recommend buying a good rug pad and rug stickers for better placement on hard surfaces.
Review by irealllylikebees
Concerns About Chemicals and Customer Service
Two years ago, irealllylikebees, who has a breathing condition, raised concerns about chemical smells from the rugs. The response from Rugs.com was deemed unsatisfactory, focusing more on legal compliance rather than addressing specific health concerns. This review also expressed skepticism about Rugs.com’s review management and customer service approach.
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TrustPilot Reviews for Rugs.com
Review by Laura
Exceeds Expectations Laura rates Rugs.com 5 out of 5 stars for consistently exceeding expectations. She praises the ease of ordering, timely delivery, beautiful packaging, and the stunning appearance of the rugs. She also appreciates the unbeatable prices and likens shopping at Rugs.com to Amazon for its fun and ease. Laura is confident in the customer service, noting the added benefit of store credit for future discounts.
Review by Kim Grove
Effortless Purchase Process Kim Grove gives a 5-star rating, commending the simplicity of the purchasing process, good pricing, and timely arrival. She expresses love for her beautiful rug and highly recommends Rugs.com.
Review by Patrick
Great Rug and Fast Delivery Patrick rates Rugs.com 5 stars for delivering a rug that matched its online picture and arrived quickly. He notes some creases due to rolling but expects them to smooth out soon.
Review by Diana Oliver
Easy Navigation and Great Prices Diana Oliver gives a 5-star rating, highlighting the website’s ease of use and the vast selection of beautiful rugs. She appreciates the competitive pricing, especially during the January sale, and plans to return for more purchases.
Review by Stephanie Wallace
Perfect Match and Timely Delivery Stephanie Wallace awards 5 stars, noting that the rugs matched the website’s images and arrived as scheduled. She bought a runner and round rug and is considering an area rug, intending to recommend Rugs.com to family and friends.
Review by Louie
Quality and Affordable Runner Rug Louie gives Rugs.com a 5-star rating for the runner rug that perfectly matches his kitchen. He commends the durability, affordability, and ease of ordering.
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SiteJabber Reviews for Rugs.com
Review by Cynthia H.
Happy with the Shopping Experience
Cynthia H. was delighted with the selection and sizes available on Rugs.com. She particularly enjoyed the feature that allowed her to visualize the rug in her space, which made the shopping experience enjoyable and helped minimize potential surprises upon delivery.
Review by Donna R.
Satisfied with Affordable Options
Donna R. found Rugs.com an excellent source for rugs of any budget. She chose an inexpensive entry runner that arrived quickly, was well-packaged, and exceeded her expectations in brightening her space.
Review by Barbara S.
Positive First-Time Ordering Experience
Barbara S. had a great first-time experience ordering from Rugs.com. She appreciated the feature to see the product in her home and was hopeful that the shipping and product quality would be as satisfying as the ordering process.
Review by David C.
Repeat Customer Pleased with Quality and Service
David C., a repeat customer, had a very good experience with Rugs.com. He was pleased with the quality of his third purchase, as well as the fast and courteous service and shipping.
Review by Marsha W.
Smooth Process and Great Customer Service
Marsha W. had a positive experience with Rugs.com, finding the process smooth and the rugs of great quality and price. When the rugs didn’t match her decor, she experienced excellent customer service during the return process and recommended Rugs.com.
Review by Kimberly H.
Ease of Ordering, Large Variety
Kimberly H. enjoyed the easy ordering process and the large variety of rugs on Rugs.com. Although she had some difficulty with the room visualization feature, she was able to use her imagination and was reviewing the ordering process as she hadn’t yet received the rug.
Rugs.com is a legit e-commerce website which can be used to order decorative items like rugs, table runners and other such items which are used to glorify the look of our homes. It can be used without any doubt as it offers genuine quality products and delivers across the United States continental without any extra shipping charges.
Rugs.com has a website which can be accessed on the web and it can also be personalized to find the perfect item which you are looking for to decorate your house with. The website also offers various discounts on a few items which seems to be quite attractive and it might be beneficial sometimes for the buyer if they like the item.
Thus it can be stated that Rugs.com is legit and can be utilised without doubt and it offers various rugs, carpets, throw blankets, table runners, and other such items at the best rates.
Is Rugs.com legit?
Yes, Rugs.com is legit if used with care and according to the reviews on different websites it is a genuine website.
When did Rugs.com start?
Rugs.com became functional in 1996 and has been accessible to users since then.
What services are offered by Rugs.com?
Rugs.com is an e-commerce website which offers many house decoration items like a variety of rugs, table runners, carpets and throw blankets.
What are the common benefits of ordering from Rugs.com?
Benefits of ordering from Rugs.com are that it ensures good quality product, free delivery, as well as good customer service.
Are all the reviews about Rugs.com positive?
Each coin has two sides. Similarly there are advantages and disadvantages of ordering from Rugs.com but maximum of the reviews are positive and if they are not positive then also it can be seen that the issues are resolved quickly.
Is Rugs.com trustworthy and reliable?
Yes, it is a trustworthy and reliable option as it has been proven to be legitimate but always see the pros and cons as well as how much it is costing.
What are the maximum positive reviews of customers about Rugs.com?
Rugs.com has been praised by maximum customers for its customer service, wide range of options, fast delivery and the quality of the rugs.
What is the return policy of Rugs.com?
Rugs.com entertains 30 day returns, which provides extra confidence to its buyers.