Giftly.com is potentially an app which can be used for buying gift cards and gifting them to your loved ones. The website allows users to buy restaurant cards or casual gift cards which can be gifted to their loved ones in any city and that can be used at their recommended places.
Now we are going to analyse according to the reviews and recommendations available on different websites if giftly.com is legit or a scam. And if giftly.com can be trusted freely by the users or not.
Key Takeaways about Giftly.com
- Established Presence: Giftly.com has been in operation for 13 years, indicating a significant period of business activity since its inception on August 2, 2010.
- Local Roots: The business started locally on the same day it was launched, emphasizing its commitment to serving its initial market from day one.
- Formal Incorporation: Giftly.com was officially incorporated on October 7, 2010, a few months after its initial launch, solidifying its legal and business foundation.
- BBB Accreditation: The company achieved accreditation by the Better Business Bureau (BBB) on January 13, 2015, which can be a mark of trust and reliability in its operations and customer service practices.
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is Giftly.com Legit or Scam?
According to the information and reviews available on the internet Giftly.com has achieved mixed reviews on different websites. The website is legitimate as it actually provides gift cards and does not scam you by taking your money and never returning it.
But most of the reviews are on the negative side thus we are going to say that it is a legit website but the services offered are kind of confusing as it makes you pay more money and even doesn’t allow the users of the gift cards to redeem it in single use. The users have to use the gift card again and again to get full benefits of the gift cards.
Expert Insights: Truth About Giftly.com
What Industry Experts Says about Gifty.com
- TrustPilot: 4.2 Star Rating
Giftly.com has garnered a TrustScore of 4.2 out of 5 on TrustPilot, positioning it well within the Online Marketplace category. The platform has received a total of 4,352 reviews, with a majority of 72% rating it with 5 stars, underscoring high customer satisfaction.
There’s a noticeable distribution in the ratings, with 5% 4-star, 4% 3-star, 3% 2-star, and 16% 1-star reviews, indicating some areas for improvement. Giftly actively seeks customer feedback, pays for additional features, and has a policy of responding to 56% of negative reviews within a week, showing a commitment to addressing customer concerns and enhancing their service offering.
- Sitejabber Users about Giftly.com: 1 Star
On Sitejabber, Giftly.com has received a low rating of 1 star from 12 reviews, highlighting widespread customer dissatisfaction with their experience. The platform is ranked 60th among Gift Cards sites, with specific ratings reflecting concerns across multiple aspects of the service: 1.5 stars for service, 1 star each for value, shipping, returns, and quality. These ratings suggest that customers have had negative experiences regarding the overall service quality, perceived value of purchases, shipping efficiency, return processes, and the quality of products offered by Giftly.com.
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- ScamAdviser Analysis
Giftly.com has garnered a favorable trust score of 90 out of 100 on ScamAdviser, suggesting it is likely a legitimate and safe website for users, based on a comprehensive review by ScamAdviser. This positive evaluation stems from an automated analysis of various factors, including the site’s traffic volume, positive online reviews, the validity of its SSL certificate, its established presence over the years, and the absence of malware or phishing activities. Additionally, the site is recognized as safe by cybersecurity entities like Maltiverse and Trend Micro. However, a point of caution is raised due to the website owner using a service to conceal their identity on WHOIS. Despite this, the overall assessment indicates that Giftly.com is generally safe to use, though users are encouraged to conduct their due diligence.
- BBB Accreditations for Giftly.com
Giftly.com has been accredited by the Better Business Bureau (BBB) with a grade point of A+ as all the complaints registered against the business on BBB have been answered by the company and satisfactory solutions have been provided by the business. But according to 111 customer reviews on BBB the star rating is 1.41 stars out of 5.
Giftly.com, while recognized as a legitimate website offering actual gift cards and not engaging in outright scams, has garnered predominantly negative reviews across various platforms. The mixed feedback highlights issues with the service’s execution, particularly pointing out a confusing payment structure that may result in users paying more than anticipated. Additionally, the redemption process for gift cards is criticized for its inefficiency, requiring multiple uses for cardholders to fully benefit from their value. Despite its legitimacy and absence of fraudulent intent, potential users should approach Giftly.com with caution, keeping in mind the service challenges and the constraints on gift card usability reported by existing customers.
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What is Giftly.com?
Giftly.com is an online platform that provides a service for purchasing and sending gift cards, which can be used at various retailers and service providers.
Is Giftly.com a legitimate website?
Yes, Giftly.com is a legitimate website that offers real gift card services, allowing users to send gift cards without engaging in scams.
Have users reported any issues with Giftly.com?
While Giftly.com is legitimate, some users have reported negative experiences, particularly regarding service aspects like confusing payment structures and redemption processes that require multiple uses to fully benefit from the gift cards.
Can I redeem a Giftly gift card in a single use?
According to user feedback, redeeming a Giftly gift card may require multiple transactions to utilize the full value of the card, which some users find inconvenient.
How do I purchase a gift card on Giftly.com?
To purchase a gift card, visit Giftly.com, select the type of gift card you wish to send, specify the amount, and follow the instructions to personalize and pay for your gift.
Can the recipient use the Giftly gift card at any retailer?
Giftly gift cards are versatile and can be used at a wide range of retailers and service providers, but it’s important to check the specific terms and conditions of each card.
What should I do if I experience problems with my Giftly gift card?
If you encounter issues with your gift card, it’s recommended to contact Giftly.com’s customer service for assistance in resolving the problem.
How can I contact Giftly.com’s customer service?
Giftly.com typically provides contact information on their website, including email or a contact form, for customer service inquiries and support.